华体会hth Customer Service and Vehicle Maintenance
At 华体会hth, our aim is to deliver exceptional customer service to you and your 华体会hth New Energy vehicle.
Warranty Policy
- A comprehensive warranty policy is in place for your 华体会hth New Energy vehicle.
The 华体会hth vehicle warranty policy applies to New Energy vehicles manufactured by 华体会hth Automotive Company Limited and sold in Australia.
The warranty period of the complete vehicle is 6 years or 150,000 km whichever comes first.
The warranty period of the Traction Battery is 8 years or 160,000km whichever comes first.
The warranty period of the Drive Unit is 8 years or 150,000km whichever comes first.
The warranty period is calculated from the date when the vehicle purchase invoice is issued by a 华体会hth authorised seller and expires at the specified date or kilometrage, whichever comes first.
华体会hth Owner's Manual
- The 华体会hth Owner's Manual provides guidance on how to correctly use your 华体会hth New Energy vehicle, how to keep it well maintained, and repaired properly
in accordance with the 华体会hth Owner's Manual.
Spare parts
- In order to ensure that your 华体会hth New Energy vehicle is in the best condition, the highest safety standards and prolong its service life after repair and maintenance, it is recommended to use 华体会hth genuine spare parts.
华体会hth recommends that you select 华体会hth genuine spare parts and use, maintain, and repair your 华体会hth New Energy vehicle in accordance with the 华体会hth Owner’s Manual. The use of non-genuine spare parts to replace or modify the vehicle will affect the performance of the entire vehicle, especially its safety and durability.
Vehicle damage and performance issues caused by use of non-genuine spare parts will not be covered by the warranty. In addition, modifications to vehicles may also violate government regulations.